Siren

Marketron × New business vs renewal

Pay new business and renewals differently on Marketron

Landing a new advertiser is harder than renewing one, and most radio plans pay accordingly. <strong>Siren Cloud</strong> runs two linked rates, a higher one for new business and a lower one for renewals, firing exactly one per order by whether the order is a new sale or a renewal, so the split is never reconciled by hand.

Cloud-only. The rate fires by order type, new sale, renewal, or win-back. How each order is classified is set up from your Marketron data and your definition, and a classification can be corrected before payout.

Can I pay a higher commission on new business than on renewals with Marketron?

Yes, with Siren Cloud. Siren fires the new-business rate on a new sale and the renewal rate on a renewal, deciding which from your Marketron order data and the classification rule set at setup. A program group guarantees exactly one rate pays per order, so the split is enforced rather than maintained on a spreadsheet, and you can correct a classification before the period closes.

Radio · Broadcast · Account retention Built for radio sales teams
“A renewal never pays the new-business rate, and nobody sorts it out in a spreadsheet.” How Siren splits new vs renewal

How new business vs renewal runs on Marketron

The same recipe everywhere. Here is the path a referral takes through Marketron.

Marketron books the order

A new advertiser signs, or an existing account renews its schedule.

Siren reads the order type

It takes whether the order is a new sale or a renewal from your Marketron data and the classification set at setup.

Siren fires one rate

The new-business rate or the renewal rate pays, never both, on that order.

Payout

Reconciled into a statement each period, with clawbacks on non-payment.

What is specific to Marketron

The Marketron details that change how this program runs.

Two rates

New business pays more

A higher rate on a first order from an advertiser, a lower maintenance rate on renewals. Both credit the same rep.

Your definition

Set once at setup

You define what counts as new, renewal, and win-back, and we set it up against your Marketron data, so reps do not self-classify and the rule is the same for everyone.

One per order

A program group enforces it

The two rates sit in one group that fires exactly one per order, so a renewal can never slip through at the new-business rate.

What you can reward, and what counts

The reward options and the Marketron events that trigger them for this program.

Ways to reward

  • Higher percentage on new business
  • Lower percentage on renewals
  • Optional win-back rate for lapsed accounts
  • Clawback on non-payment and make-goods

What counts on Marketron

  • New advertiser order
  • Renewal of an existing account
  • Win-back of a lapsed account
  • Non-payment or made-good

Real ways teams run it

Hunter pay

Reward landing a new account

A rep who signs a brand-new advertiser earns the new-business rate; the same rep earns the renewal rate when that account renews next cycle.

Win-back

A third rate for returning accounts

Add a win-back rate for a lapsed advertiser that comes back, sitting alongside new business and renewal in the same group.

Clean handoff

No month-end reclassification

Because each order's type is decided the same way every time, the new-versus-renewal split is set by policy, not argued over when payouts run.

Cloud

New Business vs Renewal Commission

Two rates in one program group, fired by order type so new business and renewals never collide.

The program our team builds and runs for you on managed Cloud, on top of Marketron.

What you need

To run this on Marketron

  • A Marketron system whose order data distinguishes new business from renewals.
  • A Siren Cloud plan, hosted and set up by our team around your comp plan.
  • Your new-business rate, renewal rate, and any win-back rate.
  • No development work on your side. You supply the comp rules and roster, and we build the connection onto Marketron's APIs.

New business vs renewal on Marketron questions answered

Which Marketron field tells you new versus renewal, and what if it is blank or wrong?

Marketron does not always carry a clean new-versus-renewal flag, so the classification is established at setup from your order data and your definition, for example a returning advertiser after a gap. Siren then fires the matching rate by order type. You can correct a classification in Siren before the period closes if a real-world judgment differs.

An advertiser renews but increases the buy. Is the increase new business?

That is your call, and Siren can honor it. A common plan pays the renewal rate on the prior level and the new-business rate on the increase above it. Tell us your rule for upsell on an existing account and we set the boundary. It does not have to be all-or-nothing per order.

A rep inherits an account. Does the renewal pay them the renewal rate or new business?

Whatever your plan says when an account changes hands. Siren classifies by the advertiser's history, not the rep's, so a renewal stays a renewal even with a new rep on it, unless you set a different rule for transferred accounts. The point is the rule is explicit and applied the same way every time.

When this turns on, do all my existing accounts immediately become renewals?

Only if your rule says so, and you decide that at setup. Many stations grandfather a rep's existing book or set a transition date so a built book is not converted to the lower rate overnight. This is a plan decision you make, not a default Siren imposes, and it is worth settling with your reps before go-live.

Can I add a win-back rate for lapsed advertisers?

Yes. The two rates sit in a program group, and you can add a third program with its own rate and order type, for example a win-back rate when a lapsed account returns. The group still fires exactly one rate per order.

What stops a renewal from paying the new-business rate?

The program group. It holds both rates and guarantees one fires per order based on the order type, so a renewal cannot be paid at the higher new-business rate even if the rep is enrolled in both.

Does this replace Marketron?

No. Marketron stays your traffic, billing, and AR system of record. Siren reads its order and billing events and calculates the right rate. What it replaces is the spreadsheet where new and renewal business get separated by hand.